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TERMS & CONDITIONS

COVID 19 Updates:


By booking a studio at Ivori Studios, you are agreeing that the studio will only be used for the Film and television Production, Commercial and Industrial Photography (“Permitted Services”) in accordance with Ontario Regulation 654/20 made under the Reopening Ontario (A Flexible Response to Covid 19) Act 2020, as amended. Please, note below requirements:


• Maximum number of people is 5 per studio room. If you need to have more than 5 people in the studio, booking multiple rooms is mandatory or some of your team will need to wait outside.
• You will be asked to fill up Covid19 check in form with your personal information
• Everyone outside of models wears a mask. All models need to keep a 6-foot distance from photographers and other parties present in the rooms
• We are only allowing 2 people per make up station & ask that you wear masks if you are not directly involved in the shoot
• 30min sanitize between bookings
• Please arrive within 10 minutes of your shoot and you will be taken directly into your studio room without waiting. If you come earlier and the room is free and disinfected, we will take you inside and start/end your booking earlier. Otherwise, we will ask you to wait outside of the studio premises
• Please let us know if you or your clients are not feeling well within 12 hours of your booking so that we can issue studio credit for your cancelled booking

Booking Process:


• All our photography bookings are done using our website online schedule at www.ivoristudions.com. The online calendar is always accurate and up to date
• If you are planning on hosting an event with or shooting video content with sound, please email us directly at bookings@ivoristudios.com to get pricing and to make reservations
• After you go through the final booking step - payment processing, you will receive an email confirmation with your booking details
• If you require backdrops, please call ahead of time to see if they are available. We charge $5 per ft stepped on.
• When you arrive at the studio, you will be asked to provide your ID and credit card information. Our reception staff will visit the studio room 10 minutes prior to the end of your booking to ensure that the room is left in its original condition. If there are damages to floors / walls /
furniture / equipment you will be asked to reimburse the damage. If you don’t have credit card with you, you will be asked to provide a deposit of $300.00. We will check the studio that you have booked 10 minutes prior to the end of your booking & if everything

 

 

 

 

Payment and Cancellation Policy:


• All shoots have to be paid in full at the time of booking.
• Ivori Studios offers studio credit for cancelled bookings (no refunds).
• If you cancel your reservation with over 7 days notice from your booking date, we will reschedule your booking with no charged fee
• If you cancel your reservation within 7 days to 24 hours of your booking date, your reschedule fee will be 50% of your booking value.
• If you cancel within 24 hours of your booking date, you will be liable for the full value of the booking

 

 

 

IVORI Studios General Rules:

  • We recommend arriving at our studio 15 minutes before the start of your booking so that you can check in with our attendant, get wi-fi details, and find out where our bathrooms and change rooms are located.

  • Our attendants will be visiting your studio rooms within 10 minutes prior to the end of your booking to ensure that the room is left in its original condition. Furniture and props need to be moved back to their original place and all garbage must be placed into garbage cans.

  • Our studio attendants can check the rooms during your studio time if we hear loud noises, dragging of furniture, or suspected violation of studio rules and/or safety. They will knock on the door before entering and give you a warning before coming in.

  • Our studios are not soundproof, if you need to shoot video content please contact us directly at bookings@ivoristudios.com or call us at 647.670.0008

  • We have cameras installed in our common areas/reception areas and inside the studio rooms.

  • Since the studio rooms are not soundproof, please keep the noise level to a reasonable volume, including any use of music. Music played in the studio must not contain any explicit content. If the noise becomes too loud, we will ask you to turn it down.

  • Our studios cannot be used to shoot pornographic content.

  • If a member of your party comes to the studio intoxicated, we reserve the right to ask them to leave the premises.

  • Smoking (including recreational drugs) is not permitted on studio premises.

  • Your booking is only for the room that you rented. If you would like a tour of other studio rooms, kindly ask our reception staff and they will be happy to assist you.

  • A fire extinguisher is located in the common area of our studio at the back entrance, next to the washroom

  • Please note that failure to respect the studio rules, studio staff, or other costumers, will result in immediate termination of your booking and can result in a permanent ban from IVORI Studios

  • Please bring all of your belongings into the studio rooms that you are renting and take them home with you after your photo-shoot/event. We are not responsible for loss or damages to items left in the common areas.

  • We do not store items for your rental booking ahead of the photo shoot or left behind after the shoot.

  • If you need to arrange delivery/storage of items ahead of your event, please email us at bookings@ivoristudios.com and we will advise you what we can do.

  • Renter is required to ensure that they have left the studio in the same way that they first used it. This means that the furniture and props must be put back to their normal position. We require all renters to clean the studio in respect to surfaces & garbage removal including make-up and changing room stations. If we find that there are permanent marks on the furniture, overall studio space including walls and floors, the renter will be subject to professional cleaning fees/services associated to the damages

  • Studio 3 Virtue requires that you wear booties on the black floor.

 

 

 

 

Damage and Cleaning:

  • Furniture and props need to be moved back to their original place, and all garbage must be placed into garbage cans.

  • If our attendant finds a messy room during the room check, you will be asked to stop taking pictures and clean up the room. If the room is still left untidy at the end of the booking, there will be a $50-100 cleaning fee added to your booking.

  • Please do not step on the furniture in shoes, and use indoor shoes or shoe covers when entering the studio rooms during fall/winter months. We can provide you with shoe covers if you need them. If you are taking pictures in your outdoor shoes, you will be asked to wipe them down.

  • If you need to move furniture, please lift the items and do not drag them. This damages both the floors and furniture legs. If you need assistance, please contact our studio staff.

  • Please do not bring candles into the studio, unless they have glass coverings. Open flame candles drip wax onto floors and other surfaces, causing damage, and the lit candles are not allowed and require special permission. Please, email or call us for special permission if you require such a thing.

  • Floors/furniture need to be covered if you are doing a cake smash at the studio. Buttercream often leaves slippery floors and they must be mopped before the next booking.

  • No open flame, dry ice, speakers, or smoke machines are allowed at the studio. If you absolutely require it for your photo-shoot, please email us at bookings@ivoristudios.com

  • Please book off an additional hour if you are bringing confetti, fake snow, or feathers into studio space, so that our team has sufficient time to vacuum the floors before the next booking. If you decide not to book the additional time, we will ask you to stop taking pictures during our room check and will charge you an additional $50 for cleanup.

  • If there are damages to the floor/furniture/props / V Flats, or any other studio equipment, including extension during your booking, you will be asked to reimburse the cost of the damages.

  • Broken furniture leg damage fee is $200, floor damage and deep scratches can range from $100-500 depending on the extent of the damage, furniture damage is subject to $100-$1000 damage fee.

  • Your booking is only for the room that you rented for the duration of the rental. If you require additional time to setup/take down, please factor it into your booking. If you need extra time and the room is available, you can rent additional time in 30-minute increments.

  • If you have a large party, please factor in the time to bring/take out your belongings from the studio space. You will be asked to wrap up your shoot 10 minutes early so that you can start clearing out space. Alternatively, you can dedicate a person from your party to start removing items while you are finishing the photo session.

 

 

 

 

Studio Capacity:

  • The following is the number of people included with your booking per each studio room. Please email us at bookings@ivoristudios.com ahead of time if the number of attendants is above what is included so that we can advise you of your options. If you bring extra people to the studio without notice, they will be asked to wait outside of our premises.

    • Purity: 15 ppl

    • Opulence: 15 ppl

    • Virtue: 15 ppl

(5 people per room during the lock-down. Please see COVID19 updates. )

 

 

 

Makeup stations:

  • IVORI Studios offers private and attached to rooms changing and makeup stations that are not at an extra charge but included in the room rate. You may use your make up stations and changing room at all the time during your booked hours. Please keep them clean and tidy after use

 

 

WI-Fi

  • Our studio has free WI-fi for all studio guests. The username/password for WI-fi is located in each changing room

 

 

Pets

  • We allow pets ONLY if a special request is submitted ahead of time. Our studio is a family-friendly environment, and due to allergies, we need to ensure that pets are brought in straight to the studio room without being in the waiting area. Please contact us ahead of your shoot so we can arrange for your pet photo shoot.

  • If your pet pees on the studio floor or furniture, it will be subject to the damage fee ($50 for the floor, $300 for peeing on furniture)

 

 

 

Complementary Items and Props:

  • If you need to use background stands, extension cords, or a steamer during your shoot, please visit the reception desk. They are available free of charge, on a first come first serve basis, and are subject to a damage fee if they are not returned in the original condition

  • We do have additional complementary props that are located in the common area next to the changing rooms. Please, return it after use in place. For any damage, you will be liable for at $50 per item

  • If you want backdrops, please call ahead of time to see if they are available. We offer them as complementary if free fall. We charge $5 per ft stepped on

 

 

 

 

Equipment Rental:

  • IVORI studio offers lighting equipment for rent. Please email or call us ahead if you require the equipment so we can reserve it for you. Payment will be processed in-studio at the time of your arrival.

  • We offer Profoto D2Duo kit 500/500 (2l lights) Photo Air remote and Profoto Softbox RFI 5’ OCTA and Profoto Softbox RFI ‘’ OCTA

  • For more details regarding the price, please email or call us.

  • Any damage of equipment is subjected to a $1500 damage fee each

 

 

 

 

Access and Parking:

  • IVORI Studios offers plenty of free private parking. We recommend parking in front of the building if you book Purity and to use back parking if you book Opulence and Virtue.

  • The front door of IVORI studio will be locked if the Purity room has ongoing shooting. This doesn’t mean that we are closed. Please, call our help desk at 647.670.0008 to get directions for another back entrance and access to the other rooms.

  • If you have booked Opulence or Virtue, Please use the back entrance. Our back door has unit# 9 written on it.

 

 

Thank you for booking with us…